In short
- We do not carry out customs clearance. A forwarder handles clearance, duty and VAT, your own or one we recommend. Many clients already have their own forwarder.
- The forwarder confirms the duty and VAT for your product and your country. For an approximate total, use the landed cost calculator.
- You check the certificates before you order. The requirements depend on the type of goods, and we ask the supplier for the documents before the deposit is paid.

Certificates by type of goods
Before you order, check which certificates and documents customs requires for your goods. The forwarder confirms the requirements, and we check whether the supplier has the documents and whether they refer to your product.
← Scroll to see all columns →
| Goods | Certificates and documents |
|---|---|
| Toys | CE marking, EN 71 test reports, declaration of conformity |
| Lighting and electrical goods | Documents under LVD, EMC and RoHS, declaration of conformity, CE marking |
| Products in contact with food: home goods, packaging | The supplier's declaration for the material |
Who does what
← Scroll to see all columns →
| Task | Who handles it |
|---|---|
| Checking the goods and the documents in China | Transcont |
| Export documents, invoice, packing list and bill of lading | Transcont, with the supplier |
| Delivery to the customs warehouse | Transcont |
| Customs clearance, duty and VAT | The forwarder |
Before loading, we check the goods in our warehouses in Yiwu and Ningbo or at the factory, anywhere in China, and send you a photo and video report. The carton count, the description and the value in the documents then match the goods. More on the page customs documents and delivery and in the guide import documents for goods from China.
Countries in the region
We work the same way in every country: we deliver the goods to the customs warehouse in that country, and a forwarder there handles clearance, duty and VAT. The routes are on the pages for Macedonia, Serbia, Kosovo, Albania, Montenegro and Bosnia and Herzegovina.
Send an inquiry
Send us a description or a photo of the product and the approximate quantity. You will receive a quote for transport to the customs warehouse or to your warehouse, and for clearance we will recommend a forwarder if you do not have your own. Contact us.

